How we work and how we’re paid

What we are

Inspace is an independent introducer to payment and banking providers. We help UK businesses compare card machines and card payments, online payments, EPOS systems and business bank accounts, and we introduce them to providers. We are not a bank or payment institution. We do not give financial, legal or tax advice, and the provider always makes the final decision on any application.

Which providers we work with

We work with a limited panel of partner providers and do not search the whole market. We introduce you to providers from that panel that suit your business.

How we’re paid

There’s no fee for our review or our help. We’re paid by the provider you choose, and this may be reflected in their pricing. We’ll show you every cost in writing before you sign. We may receive a commission or referral fee from a provider if you take out a product with them. Where we do, we will tell you before you sign, including the amount where the provider allows it.

Complaints

If you’re unhappy with our service, email info@inspaceuk.co.uk or call 07777 661717. We’ll respond within 5 working days. Complaints about a product (for example your card machine, payment service, EPOS system or bank account) should also go to that provider, who will explain your rights, including any ombudsman you can refer to.